Return Policy

At [Your Brand Name], we strive to ensure that you are completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Eligibility for Returns

To be eligible for a return, your item must meet the following conditions:

• Items must be returned within 30 days of purchase.
• The product must be unused, unworn, and in its original packaging.
• All tags and labels must remain attached.
• Sale items and personalized products are non-refundable.

How to Initiate a Return

To start a return, please follow these steps:

1. Email our customer service team at sleepresidence@gmail.com with your order number.
2. Once your return is approved, we will provide you with a return shipping address.
3. Ship the item back using a trackable shipping method.

Refund Process

Once we receive your return, we will inspect it and notify you about the status of your refund. Approved refunds will be processed within 5-7 business days, and the amount will be credited back to your original payment method.

Exchanges

If you need to exchange an item for a different size or color, please contact us, and we will guide you through the exchange process.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Contact Us

If you have any questions regarding our return policy, please email us at sleepresidence@gmail.com.